Payment Policy
Last updated: Today
At Julia Mercer, we want your checkout experience to be simple, secure and reliable.
This Payment Policy explains how payments are processed when you place an order through juliamercer.com.
Accepted Payment Methods
We accept a range of secure payment methods available during checkout.
These may include:
- Visa
- Mastercard
- Apple Pay
- Google Pay
- Shop Pay
- Other secure payment options displayed at checkout
The payment methods available may vary depending on your location and device.
Secure Payments
Your payment information is processed securely through trusted payment providers.
Julia Mercer does not store your full credit card or debit card details.
All transactions are encrypted using industry-standard security technology to help protect your personal and payment information.
Payment Authorisation
By placing an order, you confirm that you are authorised to use the selected payment method.
If your payment cannot be authorised or is declined, your order may not be processed until successful payment has been received.
Currency
Unless otherwise stated, all prices displayed on our website are shown in Australian Dollars (AUD).
If you are purchasing from outside Australia or using a payment method in another currency, your bank or payment provider may apply exchange rates or additional fees. Any such charges are the responsibility of the customer.
Payment Verification
For security purposes, we may occasionally perform additional verification checks before processing an order.
If we require further information to verify your payment, we will contact you using the email address provided during checkout.
Payment Issues
If you experience any problems while making a payment, we recommend first checking your payment details or contacting your bank or payment provider.
If you still need assistance, our customer care team will be happy to help.