Contact Information and Legal Notice
Contact Information
Last updated: Today
If you have any questions about your order, our products or anything else, our customer care team is here to help.
Contact Details
Store Name: Julia Mercer
Website: juliamercer.com
Customer Support: info@juliamercer.com
Customer Support
Whether you need help with an order, sizing, shipping, returns or payments, we are happy to assist.
Simply send us an email at:
To help us assist you as quickly as possible, please include:
- Your full name
- Your order number (if applicable)
- The email address used to place your order
- A brief description of your question
- Photos if your enquiry relates to a product or delivery issue
Response Times
We aim to respond to all enquiries as quickly as possible.
During busy periods, such as seasonal sales or public holidays, replies may take a little longer than usual. We appreciate your patience and will always do our best to get back to you as soon as we can.
Our Customer Care
At Julia Mercer, we believe great customer service is just as important as great clothing.
If something is not quite right with your order, please get in touch before taking any further action. Our team will carefully review the situation and work with you to find a fair and suitable solution.
Important Notice
We make every effort to ensure the information on our website is accurate and up to date. However, occasional errors or omissions may occur.
If you notice anything that doesn't look right or have any questions about the information on our website, please let us know.
Email: info@juliamercer.com